ESM Admin

At Services4-IT we value excellence, innovation and collaboration. With a team of 80 highly skilled professionals, our company is expanding rapidly and we are always looking for talented German-speaking IT professionals to join our dynamic team. Excellent career opportunities are now available with us , starting with a three-month training program. During this program you will participate in an intensive bootcamp, manufacturer training and professional mentoring. Afterwards, you can work independently and develop your skills at an administrative level to deepen your expertise as an administrator or even become a full-stack consultant.
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Working time
Full-time
Experience
Junior
Location
Home Office
Budapest
Pécs
Language
German
English
Hungarian
Travel allowance
0 %
Job ID
S4-H1693

Your profile

  • Creativity in problem solving and analytical approach
  • Enthusiasm for consulting and development
  • Affinity for new technologies
  • Successfully completed studies in computer science or training in the IT environment, alternatively relevant professional experience or affinity for IT and business processes
  • Basic understanding of business processes and current topics in IT
  • Basic knowledge of Matrix42® or comparable ticketing products (e.g. ServiceNow)
  • Understanding of IT infrastructure technologies, service automation and network systems
  • Initial experience in the application of ITIL and basic knowledge of process modeling
  • Knowledge of Microsoft® Windows PowerShell, JavaScript and MSSQL

Your tasks

  • Technical error analysis within the processes and workflows mapped in the Matrix42 environment
  • Support and operation of Matrix42 environments and the associated database instances
  • Ongoing analysis and optimization of the ESM/ITSM landscape
  • 2nd level support in the analysis, design, optimization and implementation of IT and non-IT operational processes in the area of ITSM/ESM using best practices
Services4-IT Office

Our offer

  • Competitive service package
  • Multinational working environment
  • Travel allowance, support commuting (train, car, cab service)
  • Free parking
  • Flexible working hours
  • Advancement and development opportunities
  • Company laptop and mobile phone
  • Possibility of home office
  • Friendly team, transparent hierarchy and fast decision-making processes
  • Individual training, language courses